Payment: The Stand Man™ accepts MasterCard, VISA, American Express and Discover. International remittances must be made in U.S. dollars. If you would like to pay for an order by check, please click here to contact The Stand Man™.
Returns & Refunds: Ordered items may be returned, in their original condition, within 30 days from the date of purchase. The purchase price will be refunded to the customer in the same manner as the original payment was made. Shipping costs are not refundable. All postage and shipping costs for returned items will be paid by the customer.
Shipping: The Stand Man™ offers free standard shipping throughout the 48 contiguous United States with average delivery times ranging from 2 to 8 days. Express shipping is also available throughout the 48 contiguous United States for overnight delivery to most locations. Express shipping charges are calculated at the time of checkout. If you would like to place an order that requires shipping to locations outside of the 48 contiguous United States, please click here to contact The Stand Man™.
Damaged Goods: Customer claims for damaged goods received should be submitted directly to the shipper. Please keep all container and packing material for their inspection. Please also notify The Stand Man™, so we can help track the shipper’s response.
Pricing: All prices shown are in U.S. dollars and subject to change without notice.
Product Specifications: The Stand Man™ has provided “footprint” information where relevant. Many sizes given are taken by hand measurement and made as accurately as possible. However since many products are hand-crafted, actual sizes may vary slightly.
Privacy & Security: The Stand Man™ values your privacy and security and is committed to keeping your personal and payment information confidential and safe. We use your name, email address, billing address, shipping address, phone number and payment information for the sole purpose of processing and fulfilling your order. We do not sell, share or exchange your personal information with third parties. We use trusted Service Providers to assist us in operating our website, processing payments and shipping orders. Our Service Providers are required to maintain and protect the confidentiality of information. Your order and payment information is transmitted, processed and protected with the highest level of Secure Socket Layer (SSL) encryption available. We do not store unencrypted credit card information.